• UAB Pharm House (the Company), which is the administrator of this website, shall protect your privacy in the course of its operations

  • Your personal data will be managed, processed and transferred for specific and legitimate purposes pursuant to applicable legal acts.

  • Personal data includes any information, based on which it is possible to identify you, i.e. either directly or indirectly establish your identity. Personal data includes your surname, given name, date of birth, postal or e-mail address, location data and internet identifier, your specific traits, etc.

  • When processing your personal data, we adhere to the General Data Protection Regulation (hereinafter the GDPR), the Law on Legal Protection of Personal Data as well as the personal data processing requirements prescribed by other legal acts.

  • The Privacy Policy shall be applicable to all persons whose data we process.


1.1. We collect and process your personal data:

a) When you use the website that we administer: information about your computer and about your visits to this website and your use of this website (including your IP address, geographical location, browser type, visit duration, number of page views, etc.), and this information is collected automatically using cookie files;

b) Other personal data, which you provide to us voluntarily based on your separate Consent as well as when we receive your personal data, according to the procedure prescribed by legal acts and/or this Privacy Policy, from other parties.

1.2. We can combine the personal data received from you with the data that we collect independently from other public or accessible sources. For instance, we can combine the personal data provided by you with the data received using cookie files, the data collected in the process of providing our services to you or with the data lawfully received from third parties. In the process of implementing your rights, you will at all times be able to request that any erroneous personal data be corrected.


2.1. We process your personal data for the following purposes: - For the purpose of providing services to our customers; - For the purpose of administering our database; - For the purpose of direct marketing; - For the purpose of training; - For the purpose of organising the internal operations of the Company; - For the purpose of implementing contracts; - For the purpose of selecting candidates for the vacant positions offered by the Company; and - For the purpose of improving the website that we administer.

2.2. We do not process your personal data for any other purposes, which are incompatible with the purposes listed above.


3.1. Only upon receipt of your separate Consent may we use your personal data for the purpose of direct marketing and for providing you with offers and information about the goods and/or services offered by us and by persons and partners related to us, about the trainings we offer, etc.

3.2. If the Company requests that you provide your Consent to the use of your personal data for the purpose of direct marketing, this will be done by a separate request and a separate Consent form will be provided to you.

3.3. You may revoke your Consent regarding the use of your personal data for the purpose of direct marketing at any time.


4.1. We collect information about you by means of cookies and other similar technologies. Cookies are files containing the information sent by the network server to the internet browser and stored in the browser, which are temporarily saved on the HDD of your device and enable recognising you during your next visits to the websites, saving your browsing history and settings and customising content; cookies speed up website searches, create a convenient and user-friendly website appearance and display websites in a more effective and reliable manner. Cookies facilitate your use of websites.

4.2. We can collect the following information by means of cookies: IP address, browser type, location, duration and number of visits, etc.

4.3. We use the information collected by means of cookies for the following purposes: - To ensure the functioning of websites (e.g. to ensure that you are able to use your personal settings); - To analyse the use of websites; - To be able to elaborate on and develop websites and satisfy your needs even better; - To develop services; and - To ensure targeted marketing.

4.4. You may revoke your consent to the use of cookies at any time. You can do this by changing your internet browser settings in such a manner as to not accept any cookies. How this can be done depends on the operating system and internet browser that you are using. Detailed information about cookies, their use and blocking of cookies can be found at http://AllAboutCookies.org and http://google.com/privacy_ads.html.

4.5. The deactivation of technical and functional cookies, the blocking or deletion of cookies may slow down your internet browsing, restrict certain functions of websites or even block your access to a website.


5.1. We guarantee that your personal data will not be sold, provided or transferred in any other manner without legitimate grounds to third parties, or used for any purposes other than the purposes for which it was collected. We will not transfer your personal data in any manner other than in accordance with this Privacy Policy and applicable legal acts. However, we reserve the right to provide information about you, if you are obligated to do so according to the procedure prescribed by laws or if this is required from us by a competent authority or by an authority implementing criminal prosecution.

5.2. We may transfer your personal data to companies, which assist us in implementing operations, as well as direct marketing. From these partners, we require that your personal data be only processed according to our guidelines and the enforced legal acts ensuring the protection of your data. We conclude agreements with these persons to obligate them to closely adhere to the requirements of personal data protection.

5.3. The opportunity of the service providers referred to above to use your data is limited: they may not use this data for any purposes other than for the purpose of providing services to us.


6.1. We store your personal data for a term not exceeding the term required by the respective data processing purpose or provided for by legal acts, if legal acts provide for a longer term of data storage.

6.2. On the websites that we administer, the terms of storage of processed personal data are described in out Cookie Privacy Policy.

6.3. We seek to not store any outdated, irrelevant personal data and, consequently, when data is updated (e.g. in case you refine, update the information in your account, etc.), only the relevant information is stored. Historical information is stored, if required according to the procedure prescribed by legal acts or if required in order to implement our operations.


7.1. The data that we collect from you will be located in the territory of the European Union and may also be transferred or stored outside of the EU. This data may also be processed by our employees or by employees of our providers working outside of the EU. When transferring your data outside of the EU, we will take all the required steps to ensure that your data is processed securely and in adherence to this Privacy Policy.

7.2. Unfortunately, the transmission of information via the internet is not completely secure. Despite our best efforts to protect your personal data, we cannot ensure the security of data when you provide data to websites, i.e. you assume the risks associated with the provision of data to websites. When we receive your data, we will apply stringent procedures and security measures to ensure the protection of your data against unauthorised access.

7.3. In the presence of certain circumstances, the probability of which is low, and in case we find out about a violation of the security of your personal data, which may pose a serious threat to your rights or freedoms, we will notify you as soon as we become aware of this and establish what specific information has been accessed.


8.1. When processing your personal data, we ensure your rights according to applicable legal acts. As a personal data subject, you shall enjoy the following rights:

a) The right to know (be informed) about the processing of your personal data;

b) The right to familiarise yourself with your personal data that we process;

c) The right to request the correction or supplementation, or refinement of any inaccurate, incomprehensive personal data;

d) The right to request that your personal data be destroyed, where it is no longer needed for the purposes for which it was collected;

e) The right to request that your personal data be destroyed, if it is processed illegitimately or where you revoke your consent regarding the processing of personal data or do not grant your consent for this purpose in cases where such consent is necessary;

f) The right to disagree to the processing of personal data or to revoke your consent granted earlier;

g) The right to request the suspension (with the exclusion of storage) of actions of processing of your personal data, if any disputes are in progress or if there is a need to verify the legitimacy of data processing and/or the accuracy of data, as well as in cases where we no longer need your personal data, but you do not wish that we destroy it;

h) The right to request the provision, if technically possible, of your personal data collected based on your consent or for the purpose of implementing the respective contract in an easy-to-read format or to request that this data be forwarded to another data controller.

8.2. We will seek to guarantee the implementation of your rights as a data subject and to create all the conditions required for the effective implementation of these rights, but we reserve the right to not satisfy your requests in cases where the following must be ensured:

a) The fulfilment of our legal duties;

b) The security or defence of the State;

c) The public order and the prevention, investigation, identification and criminal persecution of criminal activity;

d) Important economic or financial interests of the State;

e) The prevention, investigation and identification of violations of official or professional ethics;

f) The protection of your rights and freedoms or of the rights and freedoms of other parties.

8.3. You may present requests connected with the implementation of your rights in person, by mail or using electronic means of communication. Upon receipt of your application, we may request that you present your ID documents as well as other additional information relating to the request and required by us.

8.4. Upon receipt of your request, we will provide our response to you within one month from the receipt of your request and from the date of receipt of all the documents required for providing the response.

8.5. If we deem necessary, we will suspend the processing of your data, with the exclusion of storage, until the examination of your request has been completed. In case you legitimately revoke your consent, we will immediately, but in any case within 30 calendar days, terminate the actions of processing of your personal data, with the exclusion of the instances described in item 8.2 of this Privacy Policy and the instances envisaged in legal acts, i.e. when the enforced legal acts, our legal duties and/or court judgments obligate us to continue the processing of your personal data and/or binding orders of competent authorities are passed in our respect.

8.6. In case we refuse to satisfy your request, we will clearly specify the grounds for the refusal.

8.7. Where you do not agree with our actions or response to your inquiry, you may contest our actions and decisions by filing a complaint with the competent State authority.


9.1. If you wish to file a complaint regarding the data processing we implemented, please file it in writing and provide as much information as possible using the contact information provided at the bottom of this Privacy Policy. We will cooperate with you and seek to settle all issues immediately.

9.2. If you believe that, pursuant to the GDPR, your rights have been infringed upon, you may file a complaint with the authority that supervises us – the State Data Protection Authority, although we will first of all seek to settle all disputes by cooperating with you.


10.1. All and any amendments to our Privacy Policy will be published on our websites. Where need be, we will notify you about such amendments. The provisions of the updated Privacy Policy may also be published on our websites.

10.2. When collecting your data, we will always seek to clearly notify you about the use and possible disclosure of your data. Where this is difficult at the time of information collection, we will notify you as soon as possible, unless there are legitimate reasons to not do so – for instance, there is a need to prevent or disclose a criminal activity, or in other instances described in legal acts.


11.1. Please send all documents, complaints and other requests relating to this Privacy Policy using the contact information provided below:

By mail: Saulėtekio al. 15, 10224 Vilnius;

By e-mail: info@pharmhouse.lt.